LEGAL NOTICE AND CONDITIONS OF USE OF THE AMBIENTAIR AROMAS, S.L. WEBSITE

This Legal Notice and Conditions of use (hereinafter, “Legal Notice”), regulate the access and use of this Internet portal www.bergamotashop.com (hereinafter, “Website”) owned by the entity Ambientair Aromas S.L. In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services, we inform you that this website is owned by Ambientair Aromas S.L. (hereinafter, Ambientair Aromas) company of Spanish nationality with CIF B87089462, telephone 912 900 029, FAX 915 630 930, headquartered at calle Príncipe de Vergara nº 132, 9º 28002, Madrid and registered in the Mercantile Registry of MADRID, and that is duly legitimized for the use and exploitation of this Website, the use of which is subject to this Legal Notice.

Acceptance

Browsing, as well as the simple access to the website and/or the mere use of the services offered through it, attribute the condition of user of said web page (hereinafter, “User”) and imply the full and unreserved acceptance of the conditions included in this Legal Notice, in the version published by at the time the User accesses the Website. Ambientair Aromas reserves the right to unilaterally modify, at any time and without prior notice, the clauses of this Legal Notice as well as the configuration and, in general, any other content or service on its website. The use of the services and/or the simple access to the web page, will imply the acceptance of any modification introduced. For this reason, Ambientair Aromas recommends periodically consulting this document, as well as its subsequent modifications. Likewise, the use of the Website is subject to all legal notices, regulations of use or instructions made known to the user through this Website and that replace, complete and/or modify this Legal Notice.

Use of the Website

The use of the Website will be free of charge, without prejudice to the connection cost through the corresponding telecommunications network for the User to have access. The User is aware and voluntarily and expressly accepts that the use of the Website is carried out in any case under the sole and exclusive responsibility of the User. The User undertakes to use the Website as well as its services and contents without contravening current legislation, good faith, generally accepted uses and public order. Likewise, the use of the website for illicit or harmful purposes for Ambientair Aromas or any third party is prohibited. When using the Website, the User undertakes not to carry out any conduct that could damage the image, interests and/or rights of Ambientair Aromas and/or third parties or that could damage, render useless or overload the Website, or that prevents in any way the normal use of the Website, computer equipment or documents, files and all kinds of content stored on any Ambientair Aromas computer equipment, of other users or of any other Internet user (hardware and software). By way of example but not limitation, the User agrees not to transmit, disseminate or make available to third parties information, data, content, messages and/or, in general, any kind of material that:

  • In any way, it is contrary, disparages or violates the fundamental rights and freedoms recognized by the applicable legislation, violates the business secrets of third parties or violates the regulations on the secrecy of communications and/or is contrary to the right to honor, to the personal and family privacy or in the image of people.
  • Induce, incite or promote criminal, defamatory, violent, denigrating, discriminatory (for reasons of sex, race, religion, beliefs, etc.), harmful to health and/or, in general, contrary to the law, morality, good customs and public order.
  • Incorporate, make available or allow access to criminal, defamatory, violent, offensive, harmful, discriminatory products, elements, messages and/or services, contrary to the law, morality, good customs and public order.< /li>

In general, the use of the Website does not require prior subscription or user registration. However, Ambientair Aromas conditions the use of some services or access to certain contents to the prior completion of the corresponding user registration and/or form, which will be available on the Website. All information provided by the User through any registration or form on this Website must be truthful. In this sense, the User declares and guarantees the authenticityof the data communicated to Ambientair Aromas as a result of completing any of the aforementioned forms. Likewise, it will be the responsibility of the user to keep all the information provided to Ambientair Aromas permanently updated. In any case, the User will be solely responsible for the false or inaccurate statements made and, where appropriate, for the damages that said false information causes to Ambientair Aromas.

Intellectual and industrial property

All industrial and intellectual property rights as well as all the information contained in the website (images, trademarks, graphic designs, source code, design, navigation structure, databases, and any other content that appears on it) are owned by exclusive to Ambientair Aromas or, where appropriate, are duly licensed by the owner. The names of other products, services and companies that appear in this document or on the Website may be trademarks or other distinctive signs registered by their respective and legitimate owners, without it being understood that access or use of the website attributes to the User any right over the aforementioned trademarks and other registered distinctive signs. Likewise, all the information and contents of the Website are protected by copyright and the intellectual property of the same belongs to Ambientair Aromas or, where appropriate, its use and exploitation has been duly authorized by the owner, without being understood as assigned to the User, none of the exploitation rights related to them beyond what is strictly necessary for the correct use of the Website.

In the context described, the User is only authorized to view and obtain a temporary private copy of the contents for their exclusive personal and private use on their computer systems (software and hardware) and not subsequently transferred to third parties. With the above exceptions, the User is expressly prohibited from reproducing, transforming, distributing, public communication, making available, extracting, reusing, forwarding or using any nature, by any means or procedure, of any of them, except in the cases that are legally permitted or authorized expressly and in writing by Ambientair Aromas and/or the holder of the corresponding rights. By way of example but not limitation:

  • The User is not authorized to use the information contained in the Website for the purpose of carrying out activities of a commercial or professional nature (direct sale or with any other kind of commercial purpose, as well as commercializing said information in any way).< /li>
  • The User is not authorized to delete, evade, manipulate the “copyright” and other data identifying the rights of Ambientair Aromas, as well as any protection mechanisms.
  • The User is not authorized to disassemble, decompile or invert the databases in which the Website information is stored.

The unauthorized use of the information contained in this Website, its resale, as well as the infringement of the industrial and intellectual property rights of Ambientair Aromas, will give rise to the legally established responsibilities.

Link Policy

The introduction of hyperlinks or technical link devices (eg links, banners or buttons) for commercial purposes on web pages unrelated to Ambientair Aromas, which allow access to this domain, without the prior written consent of Ambientair Aromas, is expressly prohibited. In any case, the existence of such hyperlinks will not imply, in any case, the existence of commercial or commercial relations with the owner of the web page where the hyperlink is established, nor the acceptance by Ambientair Aroma of its contents or services. . In any case, Ambientair Aromas reserves the right to prohibit or disable at any time any hyperlink or technical link device (eg links, banners or buttons) to its website, especially in cases of illegality of the activity or contents of the website. website in which the hyperlink is included or in the technical link device.

On the other hand, Ambientair Aromas does not guarantee or assume any type of responsibility for damages suffered by accessing third-party content through possible connections, links or links of the sites linked from the Website. The function that, where appropriate, such hyperlinks or technical link devices (eg links, banners or buttons) could have is exclusively to inform users about the existence of other sources of information or other Internet content and services. Ambientair Aromas will not be in any way responsibleof the result obtained through said hyperlinks or technical link devices (eg links or buttons) or of the consequences derived from the access by users to them (linked sites). These third-party content is provided by them, so Ambientair Aromas cannot control the legality of such content or the quality of the services offered therein. Ambientair Aromas does not offer or market the information, content and services available on the linked websites on its own and/or through third parties, nor does it approve, supervise or control in any way the content and services as well as any material of any nature existing on the same, assuming the User exclusively all responsibility for browsing through them.

Free invoicing in paper or electronic format

Immediately after the acceptance by the consumer of the completion of the order, Ambientair Aromas S.L. will send you an acknowledgment of receipt and a file of a document justifying the acquisition made, which will contain the data related to the contract made. However, Ambientair Aromas S.L. You will not be obliged to confirm receipt of the offer by sending a supporting document when the contract has been concluded by exchanging messages by email or other equivalent means of individual communication, provided that these means have not been used with the exclusive purpose of avoiding compliance with such obligation.

Consumers may request Ambientair Aromas S.L. the invoice on paper or electronically for the products or services contracted at no cost.

Once the contract is concluded, the consumer will have the right to request information on the state of the delivery of the good, to the extent that the nature of the good allows it. For this, Ambientair Aromas S.L. must inform you through the screen, email, telephone, or other equivalent means

Notifications

All notifications and communications (hereinafter, “Notifications”) by the user to Ambientair Aromas will be considered effective, for all purposes, when addressed to the User Service at our contact page. Likewise, all Notifications that Ambientair Aromas makes to the user will be considered valid if they have been made using the user’s data and through any legally valid means of communication. For these purposes, the User declares and guarantees that all the data provided by him are true and correct and that he will keep them duly updated. This website has been prepared at all times in accordance with the principles of good faith by Ambientair Aromas. However, in the event that any third party considers that their intellectual and/or industrial property rights have been violated, they may notify it by means of a communication addressed to the address of Ambientair Aromas indicated above.

Withdrawal and suspension of service

Ambientair Aromas may withdraw or suspend at any time and without prior notice the provision of the services offered through the Website to those users who fail to comply with the provisions of this Legal Notice.

Duration and termination

The existence of the Website as well as the provision of the services offered therein has, in principle, an indefinite duration. However, Ambientair Aromas is entitled to terminate or suspend the provision of the aforementioned services and cancel the Website at any time. Whenever it is reasonably possible, Ambientair Aromas will previously notify users about the termination or suspension of the website as well as, where appropriate, the services offered on it.

Data security policy

This Security Policy establishes the guidelines and principles established by Ambientair Aromas to guarantee the protection of information and its treatment resources, as well as compliance with the defined security objectives, in accordance with current legislation on protection. of personal data and its ISO 27001:2014 certification from AENOR for Information Security. The main objectives established are the following:

  • Consider security as a fundamental means to achieve the Organization’s strategic objectives.
  • Make clear the commitment of the General Management in relation to Information Security, in line with the business strategy, through its support to the Security Committee, providing it with the necessary means and powers to carry out its functions.
  • Define, develop and implement the technical and organizational controls that are necessary to guarantee the confidentiality, integrity and availability of the information managed by Ambientair Aromas.
  • Guarantee compliance with current legislation on the protection of personal data and the information society, as well as all applicable legal, regulatory and contractual requirements.
  • Consider Information Security as a process of continuous improvement, which allows reaching increasingly advanced levels of security.

These regulations and procedures are permanently updated and are reviewed periodically, at least once a year, to guarantee their adaptation to the specific needs of Ambientair Aromas. The members of the Organization are involved in this process from the beginning, promoting a positive, critical and constructive attitude in a permanent search for improvement and quality in the treatment of information.

The Management, committed to providing the necessary means to achieve the established security objectives, counts on the collaboration of all employees, and assumes the responsibility of motivating and training them in the knowledge and compliance with this Policy.

Quality Policy

The Management agrees that the priority objective is to provide our clients with technological solutions in communication systems that meet their expectations and adapt to their needs with the highest possible level of quality.

Ambientair Aromas has defined this Quality Policy, undertaking to disseminate it to all levels of the organization and to provide the necessary resources to ensure compliance. Ambientair Aromas has implemented and maintains a Quality Management System, based on the requirements of the UNE-EN-ISO 9001:2015 standard.

The principles of the Quality Policy are the following:

  • Know the continuous advances in the sector, so that once the expectations of our clients have been collected, analyze, assess, budget and with our knowledge, experience and know-how, be able to offer our clients the best solution, adapted to their needs , applying the latest and most innovative technologies.
  • Ensure the highest quality of the services provided, complying with the agreed deadlines and assigning the necessary human and material resources.
  • Comply with the legal requirements that affect our activity and with the standards, specifications and codes applicable to our products.
  • Seek the continuous improvement of our Management Systems, evaluating the different processes through the annual establishment of objectives, with their goals and management programs, and defining indicators.
  • Promote internal and external communication, in such a way as to guarantee knowledge of the needs and expectations of our customers and thus be able to satisfy them.

Applicable Law and Jurisdiction

Any litigious matter related to the use of this Website will be subject to Spanish legislation, being competent for the resolution of any questions that may arise or actions brought derived from the provision of the services and/or contents of the Website as well as on the interpretation, application , compliance and / or breach of what is established here to the Courts and Tribunals of the city of the user’s domicile.

This Legal Notice and Conditions of Use have been updated as of May 2021.

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