LEGAL NOTICE AND CONDITIONS OF USE OF THE WEBSITE OF BERGAMOTA AROMAS, S.L.

This Legal Notice and Conditions of use (hereinafter, “Legal Notice”), regulate the access and use of this Internet portal www.bergamotashop.com (hereinafter, “Website”) owned by the entity Bergamota Aromas S.L. In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services, we inform you that this website is owned by Bergamota Aromas S.L. (hereinafter, Bergamota Aromas) company of Spanish nationality with CIF B87089462, telephone 912 900 029, FAX 915 630 930, headquarters at Calle Serrano nº 222, floor 1, left door; 28016, Madrid and registered in the Mercantile Registry of MADRID, and which is duly legitimized for the use and exploitation of this Website, the use of which is subject to this Legal Notice.

Acceptance

Navigation, as well as simple access to the website and / or the mere use of the services offered through it, attribute the condition of user of said website (hereinafter, “User”) and imply the full and unreserved acceptance of the conditions included in this Legal Notice, in the version published by at the same time that the User accesses the Website. Bergamota Aromas reserves the right to unilaterally modify, at any time and without prior notice, the clauses of this Legal Notice as well as the configuration and, in general, any other content or service on its website. The use of the services and / or the simple access to the web page, will suppose the acceptance of any modification introduced. For this reason, Bergamota Aromas recommends that you periodically consult this document, as well as its subsequent modifications. Likewise, the use of the Website is subject to all legal notices, regulations of use or instructions made known to the user through this Website and which replace, complete and / or modify this Legal Notice.

Use of the Website

The use of the Website will be free, without prejudice to the cost of connection through the corresponding telecommunications network for the User to have access. The User is aware and voluntarily and expressly accepts that the use of the Website is carried out in any case under his sole and exclusive responsibility. The User agrees to use the Website as well as its services and contents without contravening current legislation, good faith, generally accepted uses and public order. Likewise, the use of the website for illegal or harmful purposes for Bergamota Aromas or any third party is prohibited. When using the Website, the User agrees not to carry out any conduct that could damage the image, interests and / or rights of Bergamota Aromas and / or third parties or that could damage, disable or overload the Website, or that prevent in any way, the normal use of the Website, computer equipment or documents, files and all kinds of content stored on any computer equipment of Bergamota Aromas, other users or any other Internet user (hardware and software). By way of example but not limited to, the User agrees not to transmit, disseminate or make available to third parties information, data, content, messages and / or, in general, any kind of material that:

In any way it is contrary, disparages or violates the fundamental rights and freedoms recognized by the applicable legislation, violates business secrets of third parties or infringes the regulations on confidentiality of communications and / or is contrary to the right to honor, personal privacy and familiar or to the own image of the people.

Induce, incite or promote criminal, defamatory, violent, denigrating, discriminatory actions (for reasons of sex, race, religion, beliefs, etc.), harmful to health and / or, in general, contrary to the law, morals, good manners and public order.
Incorporate, make available or allow access to products, elements, messages and / or services that are criminal, defamatory, violent, offensive, harmful, discriminatory, contrary to the law, morality, good customs and public order.
In general, the use of the Website does not require prior subscription or registration of users. However, Bergamota Aromas conditions the use of some services or access to certain content upon prior completion of the corresponding user registration and / or form, which will be available on the Website. All information provided by the User through any registration or form on this Website must be truthful. In this sense, the User declares and guarantees the authenticity of the data communicated to Bergamota Aromas as a result of completing any of the aforementioned forms. Likewise, it will be the responsibility of the user to keep all the information provided to Bergamota Aromas permanently updated. In any case, the User will be solely responsible for any false or inaccurate statements made and, where appropriate, for the damages that such false information causes to Bergamota Aromas.

Intellectual and industrial property

All the industrial and intellectual property rights as well as all the information contained in the website (images, brands, graphic designs, source code, design, navigation structure, databases, and any other content that appears in it) are property exclusive to Bergamota Aromas or, where appropriate, are duly licensed by the owner. The names of other products, services and companies that appear in this document or on the Website may be trademarks or other distinctive signs registered by their respective and legitimate owners, without it being understood that access or use of the website attributes to the User any right over the aforementioned trademarks and other registered distinctive signs. Likewise, all the information and contents of the Website are protected by copyright and the intellectual property of the same belongs to Bergamota Aromas or, where appropriate, its use and exploitation has been duly authorized by the owner, without being understood to be assigned to the User, none of the exploitation rights related to them beyond what is strictly necessary for the correct use of the Website.

In the context described, the User is only authorized to view and obtain a temporary private copy of the contents for their exclusive personal and private use in their computer systems (software and hardware) and are not subsequently transferred to third parties. With the above exceptions, the User is expressly prohibited from the reproduction, transformation, distribution, public communication, making available, extraction, reuse, forwarding or use of any nature, by any means or procedure, of any of them, except in the cases that are legally permitted or expressly authorized in writing by Bergamota Aromas and / or the owner of the corresponding rights. With an enunciative but not limiting character:

The User is not authorized to use the information contained in the Website in order to carry out activities of a commercial or professional nature (direct sale or for any other kind of commercial purpose, as well as to commercialize said information in any way).
The User is not authorized to suppress, evade, manipulate the “copyright” and other identifying data of the rights of Bergamota Aromas, as well as any protection mechanisms.
The User is not authorized to disassemble, decompile or invert the databases in which the Website information is stored.
The unauthorized use of the information contained in this Website, its resale, as well as the infringement of the industrial and intellectual property rights of Bergamota Aromas, will give rise to the legally established responsibilities.

Links policy

The introduction of hyperlinks or technical link devices (e.g. links, banners or buttons) for commercial purposes on web pages outside Bergamota Aromas, which allow access to this domain, is expressly prohibited, without the prior written consent of Bergamota Aromas. In any case, the existence of such hyperlinks will not imply, in any case, the existence of commercial or commercial relations with the owner of the web page where the hyperlink is established, nor the acceptance by Bergamota Aroma of its contents or services . In any case, Bergamota Aromas reserves the right to prohibit or disable at any time any hyperlink or technical link device (eg links, banners or buttons) to its website, especially in cases of illegality of the activity or contents of the website in which the hyperlink is included or in the technical link device.

On the other hand, Bergamota Aromas does not guarantee or assume any type of responsibility for damages suffered by accessing third-party content through possible connections, links or links to the sites linked from the Website. The function that, where appropriate, such hyperlinks or technical link devices (eg links, banners or buttons) could have is exclusively to inform users about the existence of other sources of information or other Internet content and services. Bergamota Aromas will in no way be responsible for the results obtained through said hyperlinks or technical link devices (eg links or buttons) or for the consequences arising from access by users to them (linked sites). These third-party content are provided by them, so Bergamota Aromas cannot control the legality of such content or the quality of the services offered therein. Bergamota Aromas does not offer or market by itself and / or through third parties the information, content and services available on the linked websites, nor does it approve, supervise or control in any way the content and services as well as any material of any nature existing in the same, assuming the User exclusively all responsibility for browsing through them.

Free invoicing in paper or electronic format

Immediately after the acceptance by the consumer of the completion of the order, Bergamota Aromas S.L. will send you an acknowledgment of receipt and a file of a document justifying the purchase made, which will contain the data related to the contract made. However, Bergamota Aromas S.L. You will not be obliged to confirm receipt of the offer by sending a supporting document when the contract has been concluded through the exchange of messages by email or other equivalent individual means of communication, provided that these means have not been used with the exclusive purpose of avoiding the fulfillment of such obligation.

Consumers may request Bergamota Aromas S.L. the paper or electronic invoice of the products or services contracted at no cost.

Once the contract is concluded, the consumer will have the right to request information on the state of delivery of the good, insofar as the nature of the good allows it. For this, Bergamota Aromas S.L. must inform you through the screen, email, telephone, or other equivalent means / s

Notifications

All notifications and communications (hereinafter, “Notifications”) by the user to Bergamota Aromas will be considered effective, for all purposes, when they are addressed to the User Service at the following email address info@bergamotashop.com . Likewise, all Notifications made by Bergamota Aromas to the user will be considered valid if they have been made using the user’s data and through any means of communication valid in Law. For these purposes, the User declares and guarantees that all the data provided by him are true and correct and that he will keep them duly updated. This website has been prepared at all times in accordance with the principles of good faith by Bergamota Aromas. However, in the event that any third party considers that its intellectual and / or industrial property rights have been violated, it may notify it by means of a communication addressed to the address of Bergamota Aromas indicated above.

Withdrawal and suspension of service

Bergamota Aromas may withdraw or suspend at any time and without prior notice the provision of the services offered through the Website to those users who fail to comply with the provisions of this Legal Notice.

Duration and termination

The existence of the Website as well as the provision of the services offered therein has, in principle, an indefinite duration. However, Bergamota Aromas is entitled to terminate or suspend the provision of the aforementioned services and cancel the Website at any time. When reasonably possible, Bergamota Aromas will previously warn users about the termination or suspension of the website as well as, where appropriate, the services offered therein.

Data security policy

This Security Policy establishes the guidelines and principles established by Bergamota Aromas to guarantee the protection of information and its treatment resources, as well as compliance with the defined security objectives, in accordance with current legislation on protection. of personal data and its ISO 27001: 2014 certification from AENOR for Information Security. The main objectives established are as follows:

Consider security as a fundamental means to achieve the strategic objectives of the Organization.
Make clear the commitment of the General Directorate in relation to Information Security, in line with the business strategy, by supporting the Security Committee, providing it with the necessary means and powers to carry out its functions.
Define, develop and implement the technical and organizational controls that are necessary to guarantee the confidentiality, integrity and availability of the information managed by Bergamota Aromas.
Guarantee compliance with current legislation on the protection of personal data and the information society, as well as all applicable legal, regulatory and contractual requirements.
Consider Information Security as a process of continuous improvement, which allows reaching increasingly advanced levels of security.
These regulations and procedures are permanently updated and are periodically reviewed, at least once a year, to guarantee their adaptation to the specific needs of Bergamota Aromas. The members of the Organization are involved from the beginning in this process, promoting a positive, critical and constructive attitude in a permanent search for improvement and quality in the treatment of information.

The Management, committed to providing the necessary means to achieve the established safety objectives, has the collaboration of all employees, and assumes responsibility for their motivation and training in understanding and complying with this Policy.

Quality politics

The Management agrees that the main objective is to provide our clients with technological solutions in communication systems that meet their expectations and adapt to their needs with the highest possible level of quality.

Bergamota Aromas has defined this Quality Policy, committing to disseminate it at all levels of the organization and to provide the necessary resources to ensure compliance. Bergamota Aromas has implemented and maintains a Quality Management System, based on the requirements of the UNE-EN-ISO 9001: 2015 standard.

The principles of the Quality Policy are the following:

Know the continuous advances in the sector, so that once the expectations of our clients have been collected, analyze, assess, budget and with our knowledge, experience and know-how, we can offer our clients the best solution, adapted to their needs, applying the newer and innovative technologies.
Ensure the highest quality of the services provided, complying with the agreed deadlines and assigning the necessary human and material resources.
Comply with the legal requirements that affect our activity and with the standards, specifications and codes applicable to our products.
Seek the continuous improvement of our Management Systems, evaluating the different processes through the annual establishment of objectives, with their goals and management programs, and defining indicators.
Encourage internal and external communication, in such a way as to guarantee the knowledge of the needs and expectations of our clients and thus be able to satisfy them.

Applicable law and jurisdiction

Any litigious issue related to the use of this Website will be subject to Spanish legislation, being competent to resolve any questions that may arise or actions to be exercised derived from the provision of the services and / or contents of the Website as well as on the interpretation, application , compliance and / or breach of what is established herein to the Courts and Tribunals of the city of the user’s domicile.

This Legal Notice and Conditions of Use have been updated as of May 2021.

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