Bergamot Aromas Shipping Policy

Shipping costs:

• Spain: € 5
• Canary Islands, Balearic Islands, Ceuta and Melilla: € 35
• Portugal: € 10
• Rest of the International: € 15

Shipping costs are free from € 20 purchase for orders in Spain (peninsula).

The usual delivery time is 48/72 hours in the Iberian Peninsula, and 7 days in the Canary and Balearic Islands, unless expressly indicated in the item’s file. During festivities and / or other festivals the term may be modified.

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Additional shipping information

Delivery of orders:

Orders will be delivered to the address designated by the customer, therefore, Ambientair Aromas S.L. does not assume any responsibility when delivery cannot be made as a result of the information provided not being correct, inaccurate or incomplete. In the event that the delivery address is wrong or the recipient subsequently modifies it, the re-dispatch costs will be borne by the customer. In the event that the order is rejected by the recipient or the recipient is absent, Ambientair Aromas S.L. does not assume any responsibility and reserves the right to charge the customer 100% of the order value.

Delivery to hospitals and / or public buildings:

Deliveries to Hospitals, Hotels, Public Bodies and other places where there are restrictions for access to the general public, will be delivered at the reception, or similar place, as long as it is not possible to deliver by hand to the recipient himself. In this case, an attempt will be made to collect the signature of the receptionist or similar, and the order will be considered as delivered. To achieve a more effective delivery of your order, we need you to ensure that you provide us with as much information as possible such as department name, room number, floor number, full name of the recipient.

Free invoicing in paper or electronic format

Immediately after the acceptance by the consumer of the completion of the order, Ambientair Aromas S.L. will send you an acknowledgment of receipt and a file of a document justifying the purchase made, which will contain the data related to the contract made. However, Ambientair Aromas S.L. You will not be obliged to confirm receipt of the offer by sending a supporting document when the contract has been concluded through the exchange of messages by email or other equivalent individual means of communication, provided that these means have not been used with the exclusive purpose of avoiding the fulfillment of such obligation.

Consumers may request Ambientair Aromas S.L. the invoice in paper or electronic form of the products or services contracted at no cost.

Once the contract is concluded, the consumer will have the right to request information on the state of delivery of the good, insofar as the nature of the good allows it. For this, Ambientair Aromas S.L. must inform you through the screen, email, telephone, or other equivalent means / s